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PRIVACY POLICY OF DUA OLD AGE HOME



Dua Old Age Home is a service provided by Dua Old Age Caring Institution Pvt. Ltd., a company dedicated to offering specialized elder care services, including dementia care, Alzheimer's care, memory care, paralysis care, handicapped care, senior assisted living, surgery care, stroke care, coma care, trauma care, and ICU care.


We respect the privacy of our residents, their families, and all visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us through our website or services. By using our website Dua Old Age Home or engaging with our services, you agree to the practices outlined below.



1. Intellectual Property Rights


  • Dua Old Age Home is the registered trademark of Dua Old Age Caring Institution Pvt. Ltd.
  • All content, including but not limited to text, images, videos, and graphics on the website Dua Old Age Home, is proprietary material owned by Dua Old Age Caring Institution Pvt. Ltd. Unauthorized copying, distribution, or use of this material may result in legal action, including injunctions, compensatory damages, and punitive damages.


2. Information We Collect

We may collect personal information in the following ways:

  • a) Personal Identification Information
    • • Name
    • • Contact information (email, phone number, address)
    • • Date of birth
    • • Identification documents

  • b) Health Information
    • • Medical history and current health conditions (required for residents)
    • • Treatment and care needs

  • c) Financial Information
    • • Payment details and billing information for services
  • d) Website Usage Information
    • • IP address, browser type, device information, and website usage patterns
    • • Cookies and similar technologies to track user activity



3. How We Use the Information

We use your personal information for the following purposes:

  • a) Providing Elder Care Services
    • • To deliver personalized care and support to our residents based on their individual health and medical needs.

  • b) Service and Website Improvement
    • • We analyze data to improve the functionality and quality of our services and website.

  • c) Billing and Payment Processing
    • • Your financial information is used for processing payments for services rendered.
  • d) Communication
    • • We may use your contact information to send updates, respond to inquiries, and provide information about our services.



4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your personal data only under the following conditions

  • a) With Service Providers
    • • We may share information with third-party service providers who assist us in providing services, such as payment processors, caregivers, and medical professionals.

  • b) Legal Requirements
    • • We may disclose personal information if required by law or to comply with legal obligations.

  • c) With Consent
    • • Personal information may be shared with third parties when you provide explicit consent.


5. Data Security

We implement industry-standard physical, electronic, and procedural safeguards to protect your personal information. While we take reasonable steps to secure your data, we cannot guarantee absolute protection due to the nature of the internet.



6. Data Retention

We retain personal information only as long as it is necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we will securely delete or anonymize the data.



7. Your Privacy Rights

You have certain rights regarding your personal information, including:


  • • Access: You can request access to your personal data.
  • • Correction: You can request corrections to inaccurate or incomplete data.
  • • Deletion: You can request deletion of your personal data, subject to certain legal exceptions.
  • • Objection: You can object to specific uses of your personal information.
  • • Withdrawal of Consent: You can withdraw your consent for future data processing.
  • To exercise any of these rights, please contact us using the details provided below.



8. Cookies and Tracking Technologies

We use cookies and similar technologies to track your preferences and enhance your experience on our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your website experience.



9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites. Please review their privacy policies before sharing any personal information.



10. Children’s Privacy

Our services are intended for adults, particularly for elder care. We do not knowingly collect personal information from individuals under the age of 18.



11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.



12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:



Dua Old Age Home


  • Phone: +919870110433
  • Email: info@duaoldagehome.com
  • Address: D-15, Sector 63 A, Noida, UP-201301
  • By using the Dua Old Age Home website or our services, you agree to the terms of this Privacy Policy. We value your privacy and are committed to ensuring that your personal information is handled with care.